Website Design & Maintenance Fees

• Web design & Maintenance at $38 per hour. I clock honest, unpadded hours. Get a great, small to medium size site between $199 - $499 and often less if it's really basic.

Prorated hour for maintenance billed at 15 minute increments. Call for details.

Do you need it immediately? I can do exclusive, premium hours dedicating all my time to your project at time and half fees until your project is done. All other jobs before you are reprioritized and you become my only client through the day or night, over the weekend and holidays. Let's talk.

Tutoring Fees

• Tutoring at $38 per hour.

Your place or mine. Day or evening hours including Saturdays. Travel time fee applies. Most of my clients are in Marin. I have also done work in SF, Sonoma County and Contra Costa County.

Tutoring on PC or Mac.

BILLING POLICIES

  • You will be billed for all time creating samples, revisions and final site creation. Be decisive, organized and proactive about what you want and it will speed up the job and cut costs. GET IT CHEAPER - A MUST READ TO CUT COSTS HERE .

  • I bill for communications by phone, email, snail mail and for in person consultations. I bill for travel time to your meeting place. I bill for administrative costs which includes dealing with the hosting and domain name companies and setting up local and remote directories.

  • I bill future maintenance on a prorated hourly basis. I don't have a one hour minimum or monthly subscription rate for maintenance.

  • The delivery time is treated as a ballpark time since there are many factors that can change such as redesigning, lapse in communication turnaround (this is the most common), hosting company delays, poor artwork that requires lots of editing, poorly formatted text that requires lots of editing, redesigning after we're well into the project. Project delivery time is also affected by other jobs before you.

  • I don't do fixed estimates. All estimates are general estimates which will and always change depending on many factors. We will discuss those changes as we go along so that there are no surprises. Ask what this means before you start your project. Creative projects always go over budget.

  • I expect to receive payment upon receipt of my invoice unless other arrangements have been made.

  • I expect a deposit of about a third of the estimate upfront which is credited to the final invoice. Deposits are non-refundable.

  • I bill at 10 hour increments or any hours accumulated on an open project within a 30 day period. Projects put on hold will be invoiced.

  • I will report my hours from time to time to let you know where we stand.

  • I don't charge for repairing my errors.
  • Your website or changes are yours when funds have been cleared.

  • Since payment is due on receipt, I reserve the right to take down your site or roll back changes if payment is not received in a timely manner or if a check bounces.

  • If your check bounces, I need to be reimbursed for all bank charges. Only a cashiers check, money order or cash will then be accepted. All website assets will be released upon full payment.

  • If you walk away from the project without making payment in full, all site assets and changes are forfeited, deleted or rolled back and the deposit is forfeited.

  • After all payments are cleared, I will supply all artwork and source files to you if you want. I know that many designers don't do this, but I don't operate in this way. If you paid for it, it's yours at no extra cost.

  • I don't offer a warranty for the website or changes and I mean that in some cases depending on various browsers or operating systems, the site behaviors may work inconsistently or unexpectedly. I can't guarantee perfect compatibility with all browsers, operating systems or equipment. I will try my best. I believe there might be some minor issues, but this is the nature of the internet with the several browser versions available to the public, various operating systems and monitor settings.

  • Your browser settings and plugins can also affect how you view your pages. If java is disabled, many page characteristics could be adversely affected.

  • Your monitor color, brightness, contrast settings can dramatically affect the colors you want to see. LCD and laptop monitors generally have low quality output. If your monitor has a contrast ratio of at least 700:1, you should generally be okay.

Pay securely with a credit card through Paypal services or pay through other arrangements for all services.
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Bill Hernandez • 415•456•5594 • 10am - 9pm • 7 days a week • EMAIL